Contact
Talk toNanexi.
Contact us about Nanexi RFP Intelligence, product support, subscriptions, security, privacy, partnerships, or general questions.
Email NanexiHow Can We Help?
Reach the right team.
Product & support
Questions about Nanexi RFP Intelligence, product usage, accounts, RFP workflows, or technical support.
Sales & partnerships
Talk with Nanexi about business plans, organizational use, partnerships, or commercial opportunities.
Security
Report a potential security issue or ask questions about Nanexi security practices.
Billing & account
Questions about subscriptions, billing, cancellations, refunds, or account access.
One contact pointfor Nanexi.
We currently use one central email address so product, billing, privacy, security, and business requests can be routed appropriately.
Contact email
contact@nanexi.comWhen contacting support, include enough information for us to identify the issue, but never send passwords, one-time passwords, complete card numbers, API secrets, or other sensitive credentials by email.
Faster Support
Include the detailswe need to help.
The email address associated with your Nanexi account.
A short description of what you were trying to do.
The relevant RFP, billing, or account reference where appropriate.
The error message or behavior you observed.
A screenshot if it helps explain the problem and does not expose sensitive information.
Company
Nanexi
Nanexi builds software and AI systems focused on intelligent, structured business workflows.
FAQ
Contact questions.
How do I contact Nanexi support?
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Email contact@nanexi.com with the email address associated with your account and a short description of the issue.
How do I report a billing issue?
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Email contact@nanexi.com and include your account email, transaction or subscription reference if available, payment date, amount, and a short explanation of the issue.
How do I report a security issue?
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Send a responsible security report to contact@nanexi.com with enough technical detail to help us understand the issue. Do not include unnecessary passwords, payment credentials, or third-party confidential information.
How do I make a privacy request?
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Send your privacy request to contact@nanexi.com. Depending on applicable law, we may need to verify your identity before processing certain requests.